Comments on: Brand Damage: Answer Your Tweets

By: Social Media Experimentation: City Winery’s Spit N Twit

Social Media Experimentation: City Winery’s Spit N Twit — Sun, 02 May 2010 18:54:38 +0000

[...] Later today, I’ll be participating in a social media experiment. I love experimentation, because social media is such a new world that we really don’t know what works and what doesn’t. Many brands and businesses haven’t even established what they want out of their social media experimentation, which, as you might imagine, is a recipe for disaster. [...]

By: Zachary Adam Cohen

Zachary Adam Cohen — Tue, 10 Nov 2009 16:46:48 +0000

I think a couple of days at most is a good enough time frame, but personally i like to be answered within a few hours. I think it is not too much to ask for brands to monitor their twitter accounts. If you are going to be there, then be present and active. Don’t half ass it!
Zachary Adam Cohen´s last blog ..Spit N Twit: A Post-Mortem

By: Tweets that mention Brand Damage: Answer Your Tweets -- Topsy.com

Tweets that mention Brand Damage: Answer Your Tweets -- Topsy.com — Tue, 10 Nov 2009 16:06:10 +0000

[...] This post was mentioned on Twitter by adamjones, Winkyboy. Winkyboy said: Brand Damage: Answer Your Tweets http://ff.im/-bfFH5 (RT @Zacharycohen) #yam [...]

By: Peggy Butler

Peggy Butler — Tue, 10 Nov 2009 15:50:12 +0000

Here's essential advice for businesses on Twitter: RT @Zacharycohen: Brand Damage: Answer Your Tweets http://ff.im/-bfFH5

By: Duane Marcus

Duane Marcus — Tue, 10 Nov 2009 15:41:01 +0000

RT @Zacharycohen: Brand Damage: Answer Your Tweets http://ff.im/-bfFH5 >and comments on your blog???

By: andreabakes

andreabakes — Tue, 10 Nov 2009 15:15:00 +0000

Brand Damage: Answer Your Tweets http://ff.im/-bfFH5 (via @Zacharycohen)
Absolutely! And make it lively w/pics.
Hire someone~it'll payback.

By: Winkyboy

Winkyboy — Tue, 10 Nov 2009 15:04:42 +0000

Brand Damage: Answer Your Tweets http://ff.im/-bfFH5 (RT @Zacharycohen) #yam

By: adamjones

adamjones — Tue, 10 Nov 2009 15:01:16 +0000

RT @Zacharycohen: Brand Damage: Answer Your Tweets http://ff.im/-bfFH5

By: Social Media Experimentation: City Winery's Spit N Twit

Social Media Experimentation: City Winery's Spit N Twit — Sun, 08 Nov 2009 16:47:29 +0000

[...] Later today, I’ll be participating in a social media experiment. I love experimentation , because social media is such a new world that we really don’t know what works and what doesn’t. Many brands and businesses haven’t even established what they want out of their social media experimentation, which, as you might imagine, is a recipe for disaster. [...]

By: duane marcus

duane marcus — Fri, 06 Nov 2009 19:37:03 +0000

Zach, Trying to learn here. Thanks for your insights. Regarding the unanswered tweet, how quickly would you have expected to get a reply? What is an acceptable turnaround time?
Thanks,
Duane
duane marcus´s last blog ..Sunchokes – A Great ROI